Assistance

Support

For all ranges of software: KAR Energy Software and KAR Power Faster. Contact us

Support « Standard »
FREE

  • By phone from Monday through Friday from 9:00 a.m. to 6:00 p.m.
  • Email (recommended).
  • Support in French (phone and mail) or English (email).

Before contacting the Technical Support: we recommend you to consult the help of our software which very often contains the answer to your question. To do this press the button "F1".

Support « Custom »

  • Annual price of 18% from the purchased price of the software
  • Phone from Monday through Friday from 9:00 a.m. to 6:00 p.m.
  • Email (dedicated box) with an answer within 24 hours
  • Access to a forum exchange
  • Personalized assistance from our technicians

At you office

An IA-KAR engineer can come to your office (facilities, advice, audits, programming).

  • On quote.
  • Missions 1 to 5 days maximum.